How To Connect Using FTP

A step by step guide on how to connect to a game server using FTP.

Using FTP, you can easily access and alter your server files quickly. You can use an FTP client such as Filezilla or WinSCP to fulfil this action. Filezilla and WinSCP are programs that allow you to edit your server files as if the files were on your PC.

Step 1: Installing an FTP Program

Firstly, you need an FTP program to connect with. We recommend Filezilla or WinSCP as they have the best features. WinSCP Download (Windows only): Filezilla Download (Windows, Mac): When downloading make sure you install the Client version, not the server version. Additionally, when installing them, ensure to decline any special offers or sponsored software. WinSCP DownloadFilezilla Download

WinSCP currently only supports Windows so if you are using another OS Filezilla would be your best bet.

Click Here for the download link

Step 2: Obtaining your SFTP details

Before you can start using your FTP client, it needs to know where to find your server files. To get your server's FTP details simply follow these steps:

  1. Log-in to the game panel area.

  2. Select the server you wish to access

  3. Navigate to 'System'.

  4. Then 'SFTP Details'

This is what the top bar will look like.

Select "SFTP Details"

The details given here are what you would use for any FTP Client

Step 3: Connecting to your SFTP Area


When you open WinSCP a dialogue box will open asking you to enter your login details.

Select 'New Site' on the left-hand side.

Set the 'File Protocol' to 'FTP' and the 'Encryption' to 'TLS/SSL Explicit encryption'.

In the 'Host Name' box enter the 'FTP Address' from Pterodactyl.

Keep the port set to 21 or 22.

Enter the Username found on the Pterodactyl page.

This is usually your email followed by the server ID.

In the 'Password' box enter the password you use for the game panel.

Here's an image to show where each Pterodactyl value corresponds to:

From here, select 'Save' and enter a name for your server.

Select 'Login' and roam your server files.

Video Guide Coming Soon!